01795 425050 (option 1 for telesales)
Quality Assurance
Q Catering prioritizes food safety in our supply chain, delivering fresh, high-quality products to foodservice businesses. We choose certified suppliers, enforce strict temperature control, and commit to the well-being of customers in Kent, Surrey, and East Sussex.
Contact Q Catering for Enquiries, Complaints, Returns, and ERUDUS One Access
Contact Us
If you have any questions about allergens, diets, or nutritional information, please contact our QA department by email at qa@qcatering.co.uk or by phone at 01795 509388.
Customer Complaints
Whilst we work hard with our suppliers to ensure that all products, we provide to you are of the greatest quality, you may occasionally come across a product that does not meet these requirements. If this occurs, please contact our QA team, who will talk you through the next stages.
ERUDUS One
All Q Catering account holders will receive an ERUDUS login. If you haven't received one or need to update your information, email qa@qcatering.co.uk with the contact's details (first and last name, email address, company name, and customer reference) to set it up.